Welcome to Saffron Nest. These Terms of Service ("Terms") regulate your use of our website and the purchase of products through our online store. By accessing and using the Saffron Nest website (the "Site") or purchasing products through the Site, you agree to comply with and be bound by these Terms of Service ("Terms"). These Terms apply to all visitors, consumers, and purchasers. Saffron Nest reserves the right to modify these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of any revisions.
1. AN ORDER ACCEPTANCE POLICY
All orders are subject to availability and acceptance by Saffron Nest.
Payment must be made via credit card (Visa, Mastercard, American Express, Discover), Amazon Pay, or PayPal. We do not accept checks or money orders for retail purchases. Saffron Nest reserves the right to refuse or limit orders for any reason, including suspected fraud or pricing errors.
Credit card payments are subject to approval by the issuing financial institution. Saffron Nest is not liable for declined transactions.
2. PRICING & TYPOGRAPHICAL ERRORS
If a product is listed at an incorrect price due to a typographical or system error, Saffron Nest reserves the right to refuse or cancel any orders placed for the incorrectly priced item, even if the order has been confirmed and payment has been processed.
A full refund will be issued to the original payment method if a canceled order has already been charged.
3. PRODUCT AVAILABILITY & SHIPPING
Product availability is not guaranteed. Saffron Nest may discontinue items without notice.
Shipping Policy:
- We currently ship only within the USA.
- Orders are processed within 2–3 business days.
- Ground shipping: Up to 6 business days for delivery.
- Express shipping: Up to 3 business days for delivery.
Saffron Nest is not liable for delays caused by carriers, weather, customs, or other unforeseen circumstances.
4. GOVERNING LAW
These Terms are governed by the laws of [State], USA. Any disputes shall be resolved in the courts of [County], [State].
5. Product Availability
We strive to ensure all products listed on our website are available for purchase, but availability is not guaranteed. We reserve the right to discontinue, limit, or cancel any product without prior notice.
6. SHIPPING AND DELIVERY
- Saffron Nest is not responsible for shipping delays beyond our control, including those caused by carriers, weather, customs, or force majeure events.
- Standard ground shipping can take up to 6 business days, while express shipping may take up to 3 business days after order processing.
- Orders are processed within 2-3 business days, depending on demand.
The on-time delivery guarantee does not apply to delays caused by circumstances beyond USPS or other carriers' control, including but not limited to natural disasters, strikes, or government regulations.
7. PAYMENT METHODS
- We accept VISA, Mastercard, Discover, American Express, PayPal, and Amazon Pay.
- All transactions are processed in US Dollars (USD).
- Taxes may be applicable to certain products based on the shipping location.
- We do not accept checks or money orders unless approved for wholesale purchases.
8. RETURN & REFUND POLICY
- All transactions are final. Due to the nature of our products and current health and safety regulations, we do not accept returns or exchanges.
- Refunds may be issued only in specific circumstances, such as damaged or defective products upon arrival.
- If you receive a damaged or incorrect item, please contact us within 48 hours of dispatch for assistance.
9. LIMITATION OF LIABILITY
Saffron Nest is not responsible for any damages resulting from the use or misuse of our products. In no event shall our liability exceed the amount paid for the purchased product.
10. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Insert State], without regard to its conflict of law principles.
11. CONTACT US
For questions regarding these Terms, please contact:
- Email: [Insert Email]
- Phone: [Insert Phone Number]
- Mailing Address: [Insert Address]
Thank you for choosing Saffron Nest. We appreciate your business!